Discord Insights

26Apr

Additional Audience Language Support for Discord Insights

By |April 26, 2022|Categories: Discord Insights, Feature Updates|Tags: |

Spiketrap’s Discord Insights Tool now offers support for French, German, Italian, Portuguese, and Spanish conversation analytics – delivering a broader scope of Discord audience intelligence to users! With this update, Discord communities with members communicating in these five languages can now discover insights on how these user segments feel, think, and interact with their brand.  Read on [...]

22Mar

New: Custom Reporting for Exclusive Sources

By |March 22, 2022|Categories: Discord Insights, Feature Updates|Tags: , , |

Visual Analytics Reporting for Discord, Facebook & Instagram Quickly and easily pull strategic analytics reports for channels like Discord, Facebook, and Instagram through the new addition of Exclusive Sources reporting within Spiketrap’s Custom Reporting Portal. Exclusive Sources refer to user-owned profiles integrated within Spiketrap at the user’s discretion. Through this optional integration, users gain access to data [...]

28Sep

Discord User Insights: Continuously Improved Analytics, Enriched Community Understanding

By |September 28, 2021|Categories: Discord Insights, Feature Updates|

Today, there are over 15 million active Discord users and 4 billion server conversation minutes daily. If you’re a Discord server manager, keeping track of trending discussions across multiple channels – especially with the goal of analyzing and understanding the topics that are most important to your users – can often feel like an overwhelming task.  But [...]

10Aug

Driving Deeper Community Understanding with Discord Insights from Spiketrap

By |August 10, 2021|Categories: Discord Insights, Feature Updates|

Every day, millions of people chat with one another across an ever-increasing plethora of Discord servers. Now, the owners of those communities can unlock deeper audience and community understanding with Discord Insights from Spiketrap. Like other conversation contextualization capabilities offered on the platform, Spiketrap’s new Discord insights offering empowers community managers with: Server-wide insights. Get at-a-glance clarity [...]

13Apr

Better Analyze Your Social Engagement With Spiketrap’s New Exclusive Sources Feed

By |April 13, 2021|Categories: Discord Insights, Feature Updates|Tags: |

Understanding your community requires a cohesive view of audience engagement across platforms, including the channels you directly manage and those you don’t.  Already, Spiketrap has provided marketers with unparalleled insight into audiences across top platforms and channels. Today, Spiketrap makes it easier than ever to analyze engagement across your owned channels as well with the roll out [...]

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