In an effort to provide users with a comprehensive understanding of global gaming audiences, Spiketrap continuously expands our support of conversation analytics for different languages.

With our most recent update, users can now access engagement and sentiment analytics for Dutch audiences, as well as see Spiketrap conversation cards and corresponding analytics for five other languages. 

With the addition of Dutch, users are now able to call sentiment and engagement metrics for social and streaming sources across a total of 14 audience languages including: 

Additionally, streaming engagement metrics are also available to be called for all other languages supported by Twitch. This includes call operation parameters for more than 30 languages. 

Upon adding support for a new language, we ensure the accuracy of those metrics is on par with our English metrics. Our AI and expansive knowledge graph are highly-trained to understand the nuances of community-specific language usage. 

Conversation cards allow users to quickly see the topics driving significant engagement for a brand, product, creator, stream, and more. Topics with high volume are grouped together, illustrating volume and sentiment metrics, as well as a summary of the top comments that were contextually analyzed to create the card.

To access deeper insight for any conversation card, simply tap on the card in its entirety or use the ellipsis menu at the top right corner of the card to select between an overview of conversation analytics and a curated feed of top messages attributed to the topic.

Prior to this update, this feature was only available for English-language conversations. We’re working to build out our Conversation Card feature for all supported languages. 

Additional Spiketrap enhancements are always rolling out.
Browse our feature updates to see the latest new features.